This training program presents coaching as a core leadership capability rather than a corrective event. It begins with relationships, trust, open communication, and receptiveness to feedback; develops the confidence and managerial courage required for candid conversations; and then introduces practical models for recognition, corrective feedback, development, and accountability.
For HR leaders, the central theme is creating a culture in which managers hold meaningful coaching conversations regularly, tailor their approach to the employee, and guide people toward their own solutions and commitments.
Learning Objectives:
* Explain how consistent coaching and recognition strengthen engagement, retention, productivity, and trust.
* Create the conditions for candid, two-way feedback through strong relationships and open communication.
* Demonstrate managerial courage by delivering timely, direct, and actionable positive and corrective feedback.
* Apply various models to common employee performance and development conversations.
